At Chewffy.top, we aim to deliver your pet’s new favorite toy as quickly and safely as possible. Please review our shipping policy below.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.

2. Shipping Time & Rates

We offer worldwide shipping. Estimated delivery times:

• USA: 7–12 business days

• UK & Europe: 8–15 business days

• Australia & New Zealand: 10–18 business days

• Asia: 7–12 business days

• Other Regions: 12–25 business days

Shipping rates are calculated at checkout based on your location.

3. Tracking Information

Once your order ships, you’ll receive an email with a tracking number and a link to track your package.

4. Delays

Shipping times may be delayed due to customs, holidays, or carrier issues. We are not responsible for delays once your order has been handed over to the shipping provider.

5. Customs & Duties

International customers are responsible for any customs fees, import duties, or taxes charged by their country.

6. Lost or Stolen Packages

If your package is marked as “delivered” but not received, please contact your local courier first. If you still need help, reach out to us at support@chewffy.top and we’ll do our best to assist you.