We want you and your pets to be happy with every purchase from Chewffy.top. If for any reason you are not satisfied, please review our refund policy below:

• Return Window: You may request a refund or exchange within 14 days of receiving your order.

• Condition: Items must be unused, in original packaging, and in resellable condition.

• Non-Refundable: Sale or clearance items cannot be refunded.

• How to Request: Contact us at support@chewffy.top with your order number and reason for return.

• Refund Process: Once we receive and inspect the returned item, refunds will be processed within 5–7 business days to the original payment method.

• Return Shipping: Customers are responsible for return shipping costs unless the item was defective or sent in error.

• Damaged or Incorrect Items: Please notify us within 48 hours if you receive a damaged or wrong product. We will arrange a replacement or full refund.