Terms of Service

Welcome to Chewffy.top! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these Terms.

1. Use of Website

You agree to use the site only for lawful purposes. You must not engage in any activity that could harm the website, other users, or interfere with its functionality.

2. Products and Orders

All products are subject to availability. We reserve the right to limit quantities or refuse orders at our discretion.
Prices are listed in USD and may change without notice.

3. Payments

All payments are processed securely. We do not store credit card information. By purchasing, you confirm that you are authorized to use the provided payment method.

4. Shipping

We offer international shipping. Delivery times may vary by location. We are not responsible for delays caused by carriers or customs.

5. Intellectual Property

All content on Chewffy.top, including logos, images, and product designs, is the property of Chewffy.top and may not be used without written permission.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages from the use or inability to use our site or products.

7. Changes to Terms

We may update these Terms at any time. Continued use of the site indicates your acceptance of any changes.

8. Contact

For questions, contact us at support@chewffy.top


Refund Policy

We want you and your pets to love our products. If you’re not satisfied, please review our return and refund policy below.

1. Return Eligibility

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, in original packaging, and in resellable condition.

  • Sale or clearance items are non-refundable.

2. How to Request a Return

Email support@chewffy.top with your order number and reason for return. We will provide instructions and the return address.

3. Refunds

Once we receive and inspect your return, we’ll notify you by email. If approved, a refund will be issued to your original payment method within 5–7 business days.

4. Shipping Costs

Return shipping costs are the buyer’s responsibility unless the item was defective or incorrect.

5. Damaged or Wrong Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We’ll send a replacement or issue a full refund.